We will be happy to give a full refund if an item is returned to us in its original
condition within 10 days of purchase. The customer will be responsible for the return postage.
The items must be returned undamaged in its original condition. All items are checked upon receipt. Items that are visibly worn, damaged, in an unacceptable condition, will not be accepted.
The return period is 10 days after delivery. If the order is sent back later, we are forced to return the package to you.
With our personalized jewellery, it is not possible to exchange or return it.
It’s not possible to exchange an item. You can return the order within 10 days after delivery. If you would like to receive another model or a different size you can place a new order in our webshop.
After receiving your return package we will process your return within approximately 5 working days
NATSOG DORJE SP. Z O.O. will use the same payment method that was used for the original payment. The customer will be responsible for the return postage.